Catalog and orders

An online catalog that turns visits into order requests

MunoSpace publishes your products or services as a catalog on your website, with categories and a page for every item. Customers send an order request through a form; there is no shopping cart and no online checkout.

Each request arrives in the admin panel as an order with a status. Your staff confirm the items, the final price and the delivery or pickup method, and the customer follows the order in the customer portal.

Who it is for

  • Shops and suppliers whose price or availability needs confirmation before a sale.
  • Businesses with goods or services that customers want to browse before they get in touch.
  • Teams that take payment directly, for example by bank transfer or in person, rather than through an online shop.

How an order request works

  1. 1.Browse

    Customers find items through categories and item pages that search engines can index.

  2. 2.Request

    The customer sends an order request with contact details and a comment.

  3. 3.Confirm

    Staff review the order in the admin panel, confirm items, prices and the delivery or pickup method, and update the status.

  4. 4.Follow up

    The customer sees order lines, totals and status in the customer portal, and can cancel while the order status still allows it.

What is included

  • Catalog categories, item pages, images and prices, managed in the admin panel.
  • Inventory records for your items.
  • An order request form without a cart.
  • An order list with statuses in the admin panel.
  • Order details for customers in the customer portal, including items, quantities and totals.
  • Item pages listed in the sitemap.

Current boundaries

  • No online checkout or card payment on your site. Payment happens outside the platform, and staff record the confirmation.
  • Items without a price can still be requested. The final amount is confirmed by your staff.
  • The catalog follows a supported industry structure. Custom functionality is scoped separately.

Pricing

Catalog and order requests are part of the Base plan (setup from €2,500, then €99 per month) and the Pro plan (setup from €6,000, then €199 per month). Both include the customer portal. Prices are in EUR and include VAT where applicable. The final scope and price are confirmed in a written proposal.

See all plans and prices

Frequently asked questions

Why order requests instead of an online shop?

Many small businesses confirm price, stock or delivery before they take money. An order request keeps that step explicit: your staff confirm the final price, stock and delivery before they accept an order.

Can customers pay online?

Not at the moment. Online checkout is not part of the current offer. The customer pays you directly, and your staff mark the payment as received.

Where are these building blocks already implemented?

The catalog and order-request flow is implemented in the platform's funeral-services catalog for Ukraine and its automotive-parts catalog for Germany.

Can I import my existing catalog?

Base includes a basic structured import of your starting data, and Pro an expanded structured migration, in a format agreed in the proposal.

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Online catalog with order requests | MunoSpace AI Platform